Frequently Asked Questions
Have a question? Please review the below FAQs. If you still can’t find the answer, feel free to reach out to the appropriate staff member on our Contact Us page. For all other inquiries, please contact ASIS Member Services.
| General Information |
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| What are the plans for Global Security Exchange (GSX) 2024? |
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Global Security Exchange (GSX) 2024 is an integrated experience with in-person and digital features that will take place 23-25 September in Orlando, Florida, USA. The three-day event features daily keynote and game-changer presentations, concurrent education sessions focusing on the most pressing issues faced by the security profession, an extensive exhibit hall, and myriad opportunities for networking. The in-person event will be held at the Orange County Convention Center (OCCC) in the South Hall. The digital portion of the event will be hosted on the GSX digital platform. |
| What are the dates of GSX 2024? |
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GSX will be held Monday – Wednesday, 23-25 September 2024. Additionally, ASIS will host several pre-conference programs and activities on Saturday and Sunday, 21-22 September, including Workshops, Certification Reviews, the ASIS Volunteer Awards of Excellence with the Outstanding Security Performance Awards (OSPAs), and Volunteer Day. Be sure to look for updates to our event schedule. |
| Where will GSX 2024 take place? |
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The in-person portion of GSX 2024 will take place at the Orange County Convention Center – South Building, Orlando, Florida, USA (9800 International Drive, Orlando, FL 32819). The GSX digital platform will be announced in late summer 2024. |
| In what time zone will GSX 2024 take place? |
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Orlando, Florida is in Eastern Standard Time (EST). |
| What are GSX 2024 important dates and deadlines to keep in mind? |
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4 December 2023 – Call for Presentations Opens
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| What is the attire for GSX 2024? |
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Dress for GSX 2024 is business casual. The attire for ASIS Celebrates! is casual; jeans or shorts are appropriate. Comfortable walking shoes are suggested for all conference activities. |
| What are future GSX dates and locations? |
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GSX 2025 GSX 2026 |
| Can digital attendees record the livestreamed sessions? |
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No, Digital Attendees are expressly prohibited to record any sessions while participating virtually. This includes recording the livestreamed General Sessions, All-Access Sessions, and all education sessions on the four Expo Floor stages. Please note, apart from the General Session content, session recordings and slides/handouts will be available for Digital Registrant access through the platform until 31 December 2024. |
| SCHEDULE/PROGRAM |
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| Can I view the schedule for GSX? |
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The full learning schedule can be found here. |
| Will Military & Law Enforcement Appreciation Day take place at GSX 2024? |
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Yes, we will celebrate our military, law enforcement, and first responder partners on Wednesday, 25 September 2024. Current and retired personnel can register for a free One Day Wednesday pass using the code SERVE24. More information can be found here. |
| Is there a mobile app available for GSX 2024? |
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Yes! The mobile app is now available and can be downloaded here. |
| What is ASIS doing to support local organizations in Orlando? |
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ASIS has partnered with SocialOffset.org to offer meeting attendees the opportunity to contribute to local organizations in Orlando that make a difference in people’s lives. ASIS has worked with SocialOffset to select five vetted charities that support racial justice, LGBTQ+ equality, hunger relief, housing security, and reproductive freedom in Orlando. We’re also hosting a Blood Drive on the exhibit all (Booth #2597). In the spirit of giving back and making a meaningful impact to our community, ASIS International is proud to partner with OneBlood to host a blood drive at GSX 2024. Reserve your spot by clicking the links below (note that each day has its own link). Walk-ins are also welcome as space allows. As a thank you for your donation, you’ll receive a $20 eGift card and three pairs of OneBlood’s “I Can Fight Cancer” socks. SCHEDULE
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| Can I add on an ASIS Volunteer Awards of Excellence & the Outstanding Security Performance Awards (OSPAs) and ASIS Celebrates ticket? |
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All GSX in-person registrants may add on a separate ticket for the ASIS Volunteer Awards of Excellence & the Outstanding Security Performance Awards (OSPAs) and/or ASIS Celebrates! that will print out when you collect your badge onsite. Please note that ticket will only grant access to those particular events – no other GSX events. |
| How do I access session handouts? |
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You can view the session handouts in the mobile app by clicking in the session and scrolling down to the handout link. You can download the handout by accessing the session through a web browser. Find the session, click the handout link, and then download or save. (Available once a session time starts and until December 31, 2024; if handouts are not listed the speakers did not want to share their information.) |
| How do I access session evaluations? |
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You can view the session evaluation in the mobile app or on a web browser by clicking in the session and scrolling down to the handout link. (Available once a session time starts, please complete once available.) |
| REGISTRATION |
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| Where can I register for GSX 2024? |
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You can register and book housing for GSX at mcievents.com/asis2024 |
| How much does it cost to attend GSX 2024? |
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You can find detailed registration packages and fees here. |
| Is there a digital/online component to GSX? |
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Yes! When you register to attend GSX digitally, you’ll remain connected to the global security community through:
The digital portion of GSX will be hosted on Map Your Show. |
| How do digital attendees log in to view the sessions? |
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The digital portion of GSX will be hosted on Map Your Show. Digital registrants will use their registration email and registration confirmation number. You can find your registration confirmation number in your confirmation email from MCI. Get more details about the digital program here.
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| I’m an ASIS member. Can I receive discounted registration for GSX 2024? |
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Yes, GSX registration rates are discounted for ASIS members. Find detailed registration packages and fees here. |
| I’m an ASIS volunteer. Can I receive a discounted registration for GSX 2024? |
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Yes! If you are an ASIS volunteer, please reach out to Jennie Geisner to receive your code. |
| Is there a discount available to ASIS Members in Emerging Markets? |
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Yes, ASIS Members in good standing who are located in one of the Emerging Market countries are eligible for 50% off an All-Access Pass using discount code 2024EM50%. For more information and to see if you are eligible, please click this link. |
| Is there a discount available for law enforcement, military, and first responders? |
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Yes, Wednesday 25 September is Military & Law Enforcement Appreciation Day at GSX where we honor the individuals who make our communities and world a safer place. As a thank you for your service, all active and retired law enforcement, military, and first responders can use code SERVE24 to receive a FREE One-Day Pass to GSX on Wednesday 25 September, either digital or in-person. |
| How do I get a Visa Invitation Letter for GSX? |
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Personalized visa invitation letters are automatically generated and sent to all individuals who register for in-person GSX with a mailing address outside the U.S. International attendee’s registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2024 and all necessary documents were submitted in a timely manner. We will accept requests for GSX refunds up to Monday, 14 October 2024. Please view the Show Policies and Cancellation Policies. |
| Are guest badges available for GSX? |
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Yes. Please note that “Guest” refers to a spouse, significant other, or other personal friend, not a business associate or staff colleague affiliated with the security industry. An All-Access badge holder may add a Guest badge during the registration process. Guest passes are only admitted access to the exhibit hall, ASIS awards celebration, and ASIS Celebrates!. |
| What payment methods are accepted for GSX registration? |
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| How can I get an invoice for my GSX registration? |
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Please contact ASIS Member Services via email [email protected] or via phone +1.703.519.6200 (option #1). Office hours are Monday – Friday, 9:00 am to 5:00 pm ET. |
| Will there be a GSX certificate of attendance available? If so, how do I receive mine? |
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Yes, verified GSX 2024 digital and in-person attendees will receive a PDF certificate of attendance by email about 1-2 months after GSX 2024. |
| Can I earn Continuing Professional Education (CPE) credits at GSX 2024? |
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Yes! GSX is the best place to earn CPE credits to help you maintain your important credential. APPs, CPPs, PCIs, and PSPs can earn CPEs for their participation. All-Access Registrant Total CPEs = 22 “All-Access” Registrants Receive: 22 Total for Full Registration
Expo Only Registrant Total CPEs: 9
Exhibitor Registrant Total CPEs: 3 Digital Registration
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| How long will it take for the CPEs that I received from my GSX registration to be automatically credited to my account? |
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For those who attend GSX 2024, ASIS will load the appropriate number of CPEs into your account between six to eight weeks after GSX 2024. |
| EXHIBIT HALL |
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| When will the Exhibit Hall be open? |
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Monday, 23 September: 9:30 am — 4:30 pm |
| Can I get a map/list of exhibitors? |
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This is the current exhibit hall map. |
| Are there any learning opportunities inside the GSX Exhibit Hall? |
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Yes, educational programming in our four theaters is open to all attendees:
View more information here. |
| What is the ASIS Hub? |
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The ASIS Hub is your destination to discover ASIS resources to build your network, sharpen your skills, and advance your career. Meet with ASIS staff and learn about exclusive member benefits, globally respected Standards & Guidelines, ANSI accredited board certifications, the ASIS Foundation and much more. Not a member? Join today! |
| Will career coaching be available? |
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Yes, In Career HQ, career coaches will be available to review resumes, talk career trajectory, and advise on how to navigate your job search. Free to all attendees; advance registration is required. |
| Where can I find the ASIS Store? |
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NEW for 2024 – look for the ASIS Store in the GSX exhibit hall, Booth #1975. In addition, a pop-up store will be open on Sunday, 22 September on the 200 level of OCCC. |
| Is lunch available in the Exhibit Hall? |
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Bistro GSX – a hot buffet with a different menu each day – is open to all attendees. Tickets are included with All-Access, One-Day, and Student badges; all other badge types may purchase tickets in advance. In addition, several food courts will be open with a variety of food and beverages for purchase. |
| NETWORKING |
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| Will ASIS be holding an awards reception at GSX? |
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Yes, the ASIS Volunteer Awards of Excellence & the Outstanding Security Performance Awards (OSPAs) will take place Sunday, 22 September, 5:00 pm – 6:30 pm at the OCCC. This event will be livestreamed. A ticket for this event is included in each All-Access badge; other badge types may purchase a ticket in advance or on-site.
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| What are the details of the Women in Security/Next Gen Happy Hour for 2024? |
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The Women in Security/Next Gen Happy Hour will take place on Monday, 23 September from 4:30 pm – 6:00 pm at Upper Pool Deck, Hyatt Regency Orlando. RSVPs are strongly encouraged; this event regularly sells out. Registration is Open to ASIS Members. |
| What are the details of the ASIS Celebrates! networking event? |
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Formerly called the President’s Reception, ASIS International will be hosting its reception, ASIS Celebrates!, supported by Sign In Solutions. We’re throwing an exclusive party at Universal Studios Florida just for you! You’ll have unlimited access to incredible rides and attractions like HollywoodRip Ride Rockit coaster, Despicable Me Minion Mayhem, and more. It’s the world’s premier movie – and TV-based theme park – and it’s all yours! Complimentary food and drinks will be served in throughout the park, including, vegan and gluten-free options. View the rides & attractions food menus, and park map here. Event is from 7:30 pm – 10:30 pm on Tuesday, 24 September at Universal Studios Florida. First buses depart at 7:00 pm and will run on a continuous shuttle all evening. One ticket included with All-Access Pass; other badge holders may purchase tickets during the registration process. Attendees must be at least 18 years of age to attend GSX and all related events, including evening events. Supported by: ENTRY RULES
Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. |
| PRE-CONFERENCE |
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| I’ll be in Orlando over the weekend – is there anything planned? |
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Yes, ASIS has planned a robust schedule of pre-conference programming. All pre-conference sessions require pre-registration, and some have an additional fee.
More information can be found here. |
| FOR ASIS MEMBERS |
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| Special programming, activities, and networking events have been planned for ASIS members. |
More information coming soon. |
| HOUSING |
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| Where can I book housing? |
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Please visit www.mcievents.com/asis2024 to book your hotel room in Orlando. ASIS has designated MCI USA as the official and only housing provider for GSX 2024. There are fraudulent companies and organizations that will try to present themselves as official partners of ASIS and offer you a potential room that might not be guaranteed or available. Should you be contacted by someone other than MCI USA or ASIS, please let us know at [email protected]. |
| Which hotels are part of the GSX 2024 room block? |
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Access the hotel map here. |
| Is there a cutoff date to book housing for GSX? |
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Book your housing before Friday 30 August for the best available hotels and rates. Limited inventory will be available through MCI USA until Friday 13 September. |
| What is the deposit policy for housing? |
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The deposit is the first night’s room and tax. |
| What is the cancellation policy for housing? |
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All deposits are refundable if cancelled within each hotel’s cancellation policy – generally 72 hours in advance of arrival; please verify for your specific hotel. |
| Can I arrange a group hotel room block? |
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Please contact MCI USA for blocks of 10 or more rooms. |
| If I am having trouble with housing or registration, who should I contact? |
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Please contact MCI USA, the official GSX housing & registration vendor: [email protected] |
| TRANSPORTATION |
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| What is the closest airport to OCCC? |
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The closest airport to OCCC is Orlando International Airport (MCO), about a 20-minute drive from the Convention Center. |
| I am local to Orlando and will be driving in each day, where should I park at OCCC? |
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Attendees who are driving in and parking at OCCC should park in the North/South parking lot. Parking rates are $20+ tax/day for a personal vehicle and $40+ tax/day for oversized vehicles. Please see this link for additional information: https://www.occc.net/Attendee-Parking. |
| Can I take a taxi or rideshare to OCCC? |
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Absolutely. Please ask the driver to drop you off at the OCCC South Building. |
| Will there be shuttle bus service? |
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Yes, ASIS will be providing shuttle service between GSX hotels and the OCCC Monday – Wednesday, 23-25 September. Shuttle service between GSX hotels and the Orange County Convention Center (OCCC) South Building is provided complimentary for attendees and exhibitors who made hotel reservations through MCI USA, the official GSX 2024 housing provider. Shuttle passes may also be purchased for $50 at GSX Registration starting Sunday 22 September. VIEW THW SHUTTLE BUS SCHEDULE. Shuttle buses will run every 15 – 20 minutes on the following schedule: Monday, 23 September
Tuesday, 24 September
Wednesday, 25 September
OCCC South Building is the transfer point for all routes. ROUTES Numbers in parentheses refer to locations on the GSX 2024 Hotel Map. Route 1
Route 2
Route 3
Route 4
The following hotels are considered walk hotels and will not have daily shuttle service:
SPECIAL SHUTTLE SERVICE – ASIS CELEBRATES!
Please note: On Tuesday evening only, walk hotels will be serviced by Route 5. All guests at the three walk hotels will board at the Hyatt Regency Orlando.
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| ORLANDO |
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| In what time zone will GSX 2024 take place? |
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Orlando, Florida is in Eastern Standard Time (EST). |
| What type of weather should I anticipate in Orlando during GSX 2024? |
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The average daytime temperatures are around 90 degrees Fahrenheit. Rain can be likely in September in Orlando, but usually in short bursts and thunderstorms. Meeting rooms at the convention center and hotels are often cold; a jacket or sweater is advisable. Click here for the current Orlando forecast. |
| Where can I find more information about nearby entertainment and dining options? |
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View all that Orlando has to offer here. |
| ON-SITE SERVICES |
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| Are any meals provided as part of the GSX 2024 registration? |
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All-Access, One Day, and Student badges include tickets to these meal functions:
Those holding other badge types can purchase tickets to the awards reception, Bistro GSX, and ASIS Celebrates! Coffee with the exhibitors and the Monday Exhibit Hall Happy Hour is open to all badge types. In addition, food carts and food courts will be open in OCCC, so you can purchase food & beverage. |
| What general services will be provided at GSX 2024? |
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| Does ASIS offer childcare options for GSX 2024? |
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ASIS does not provide childcare services. Visit Orlando has shared a list of local childcare service providers. Please note that these providers have not been vetted by ASIS.
Childcare Destination Sitters Orlando Babysitting Service Jovie of Orlando & Winter Garden Tootles Event Sitters Baby Equipment & Supplies
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| ACCESSIBILITY |
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| Is the OCCC accessible to guests with mobility challenges? |
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The OCCC has wheelchair ramps, automatic doors, passenger elevators and accessible restrooms for those who need them. All parking at the OCCC is available on a first-come, first-served basis, including disability permit parking. Exact numbers of available spaces vary according to show traffic. Animals are not permitted on the OCCC premises except in conjunction with an approved exhibit or in accordance with the Americans with Disabilities Act. Animals that are approved to be on the convention center premises must be on a leash, within a pen, or under similar control. The owner will be fully responsible for his/her animal(s). |
| Will there be scooters available to rent at GSX? |
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Yes! GSX has partnered with Scootaround to assist GSX 2024 attendees with dependable power scooter rental service. Click here for more information. |
| I will be in a wheelchair/scooter, how can I get from my hotel to OCCC? |
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TMS, the GSX shuttle company, will have accessible transportation available on-call. Beginning Sunday, 22 September, you can call 1-866-439-8563 to reserve a wheelchair-accessible transportation shuttle for the dates of Monday, 23 September – Wednesday, 25 September. Please allow 30 minutes for the shuttle to arrive. PLEASE NOTE REGARDING THE THREE WALK HOTELS: The Hilton Orlando and Hyatt Regency Orlando are connected to the OCCC via a series of skybridges. The Rosen Centre Hotel is across the street from the OCCC. |
| I have difficulty seeing/hearing, how can I participate in education sessions? |
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You will find reserved seating at front of all session rooms/theaters specifically for our guests with seeing/hearing challenges. No need to request in advance, just take a seat! |
| I will be in a wheelchair/scooter, will there be space for me in education sessions? |
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Yes, ASIS will provide accessible seating areas in all session rooms/theaters. If you do not see a space, or need additional room, please notify any ASIS staff member or GSX host committee volunteer. |
| I have a food allergy; will there be options for me as GSX? |
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Gluten free, vegan, vegetarian, dairy-free, and peanut-free options will be available at all official GSX meal functions. Please indicate your food allergy during the registration process. Additionally, some OCCC food court/food carts will also have these options. While we will make a reasonable attempt to accommodate dietary restrictions, situations of complicated or severe restrictions or allergies may not be able to be accommodated. Our catering partners are unable to ensure no cross contamination of allergens takes place. If you have a ticket(s) for Bistro GSX and request a Kosher or Halal meal in advance, you will be accommodated. Unfortunately, OCCC does not have any food court/food cart options to meet those needs. |
| SECURITY |
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| What is the GSX security policy? |
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ASIS International strives to keep its delegates and exhibitors safe during GSX, while maintaining relative ease of access to all events and venues. Every person entering the Exhibit Hall, a classroom, or an on- or off-site GSX event must be wearing an official GSX 2024 badge. No one under the age of 18 will be admitted to the in-person event, including evening events. There are no exceptions to this policy. ASIS International will not provide details about all the security plans related to the event. However, you can expect to see a variety of security measures in place throughout the event, including random bag searches. Requests for identification that must match the credentials you have been issued. As always, keeping you safe and secure throughout the week is a priority. You can reach our security team directly by calling +1 407.685.6000. |
| Is there an official weapons policy? |
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Under the guidance of the GSX security team and the Orange County Convention Center’s Security Division, there shall be no weapons of any kind during GSX 2024 unless an individual has jurisdictional authority to be armed within the confines of the Orange County Convention Center’s complex, specifically, personnel of the Orange County Sheriff’s Department and Federal law enforcement personnel. |
| What do I do if I witness an incident or emergency? |
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Please call the GSX 2024 Security Operations Command Center (SOCC) immediately at +1 407.685.6000. |
| What is ASIS’s crisis communication plan? |
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We take security very seriously at ASIS International. An important facet of our Security and Crisis Management Plan is how we communicate with our attendees and exhibitors in the unlikely event of an emergency. We have a multi-layered communications plan that includes public address announcements at the OCCC, push messaging through our mobile app, and SMS messaging through our partner Rave Mobile Safety, a Motorola company. Please help us keep you safe by opting in to Rave Mobile Safety. Text GSX2024 to 67283 to receive important messages and Emergency Alerts during the conference. You will receive three messages from Rave Mobile Safety:
Your number will be deleted from the Rave system on Thursday, 26 September. |
| HEALTH & SAFETY |
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| What are the health and safety considerations that will be in place at GSX 2024? |
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ASIS International’s first priority is the health and safety of GSX stakeholders – attendees, exhibitors, speakers, sponsors, staff, and vendors. Please review the GSX health and safety page. |
| What if I feel ill during GSX? |
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If you or someone near you is having a medical emergency, dial 911 and let the dispatcher know you are in the OCCC South (or North) Building. First Aid will be on duty at OCCC during all open GSX hours. You can find them on the 200 level at the top of the escalators to the South B Hall entrance. |
| Where can I get medication/a COVID test? |
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Over the counter medications, prescription medications, and COVID testing is available at several pharmacies in the Orlando area including: Additional testing sites and other general information is available from the Orange County Government. |
| POLICIES |
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| Where can I find the GSX 2024 Terms & Conditions? |
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View GSX’s terms & conditions here. |
| What is ASIS’s Code of Conduct? |
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GSX attendees, exhibitors, sponsors, speakers, vendors, and staff must adhere to the ASIS Code of Conduct. |
| Will cash payment be accepted on-site at GSX? |
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ASIS will not be accepting cash payment on-site at GSX Registration or the ASIS Store. |
| What is the GSX 2024 Cancellation Policy? |
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Please click here for the cancellation and refund policy. |
| Do you sell attendee contact information? |
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ASIS International values the privacy and integrity of our members, attendees, and exhibitors. We do not sell attendee contact information, nor do we provide it to third-party vendors for distribution. It has been brought to our attention that companies have been trying to sell attendee lists from GSX. This is a scam—please do not respond. If you ever have concerns about the validity of an offer you receive, please contact us at [email protected]. |
| CONTACT US |
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| I have a question regarding registration and/or housing – who can help? |
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Please contact GSX Customer Service [email protected] |
| I have a question about ASIS/my membership. |
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Please contact ASIS Customer Service [email protected] |