In anticipation of GSX, we sat down with presenters of upcoming sessions in order to get a better understanding of the topics at hand. This week we are featuring, “The Future of AI and Robotics in the Security Services Industry,” presented by Steve Reinharz, Founder and CEO at Robotic Assistance Devices, and Troy McCanna, Chief Security Officer at Robotic Assistance Devices. Read on for what they had to say and don’t forget to register for GSX 2024!
Q: How did you become interested in your topic?
SR: From the moment I received my first Commodore Vic20 I fell in love with a future vision of intelligent automation and the possibilities it provides. Extremely exciting to be at this point in history and now driving autonomous intelligent solutions.
Q: Tell us about your presentation and why security professionals should have this topic on their radar.
TM: Security pros need to keep Autonomous Intelligent Response (AIR) on their radar because it’s not just the future of security—it’s already making a big impact. If you’re a security director who’s stuck in old ways, you risk falling behind. When your leadership realizes there’s been a big shift in the industry and you haven’t acted, you’re going to face some tough questions. Sticking to outdated and costly security methods just isn’t going to cut it anymore. I firmly believe that understanding, embracing, and implementing autonomous, intelligent security solutions is crucial to staying relevant in the rapidly evolving field of security.
Q: What advice would you give security professionals interested in this topic?
SR: Dig in now!!! This is moving quick and new solutions will be popping up everywhere – don’t be left behind!
Q: How do you see this issue evolving in the next 2-5 years?
TM: After three years of working with security professionals across various industries, I’ve noticed a rapid increase in the adoption of Autonomous Intelligent security solutions for mainstream needs. As it’s becoming harder to find qualified personnel for security roles, technology is stepping in to fill the gap with more cost-effective and reliable tools that protect property, safeguard people, and enhance overall safety and security for both staff and guests. Over the next 2-5 years, I expect most security roles to be performed by AI driven technology tools, like RAD, keeping people as a premium.
Q: Why do you attend GSX?
SR: Attending GSX for me is worthwhile because it’s my mission to continuously improve our industry for the benefit of the end user base. Having the time to meet progressive industry professionals and share how new technology can benefit them and their stakeholders is personally and professionally fulfilling.
TM: I attend GSX to immerse myself in an environment where forward-thinking ideas are embraced by both professionals and visionaries. I seek out conversations with those who want to be part of shaping the future, rather than just reacting to it.