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Data Protection, Privacy, and Transparency

In anticipation of GSX, we sat down with presenters of upcoming sessions in order to get a better understanding of the topics at hand. This week we are featuring, “Data Protection, Privacy, and Transparency,” presented by Joseph Kabosa Maina, Security Risk Controller at Lady Askari. Read on for what he had to say and don’t forget to register for GSX 2024!

Q: How did you become interested in your topic?

A: I became interested in the topic since we have experienced instances in which most people, when accessing different online apps and services, don’t read or try to understand the privacy policy of usage. With this knowledge, most people have lost court cases since negligence was found on their side. Most online users give authority of data exposure as a sign-up requirement, hence leading to hackers accessing crucial information that should be confidential through malicious website links. That led to exposing crucial information to their immediate people or associates. So, sensitizing the need to uphold data privacy, transparency, and protection became my interest.

Q: Tell us about your presentation and why security professionals should have this topic on their radar.

A: My presentation will be brief and well-detailed to help every professional to be conversant with data protection in their different fields of expertise. Security professionals need the topic on their radar so that they can have documents of individuals’ clear consent to the processing of customers’ data to avoid legal encounters on any breaches experienced during transactions. It also makes easier access for the data subject to his or her data. In case of project closure, the right to rectification, to erasure, and ‘to be forgotten’ for data safety purposes, and lastly to consent the right to object, including to the use of personal data for ‘profiling’ or the right to data portability from one service provider to another

Q: What advice would you give security professionals interested in this topic?

A: The best advice I would give is to stay informed since regulations evolve, regularly update your knowledge through courses, seminars, and workshops, familiarizing oneself with major data protection regulations like GDPR, CCPA, HIPAA, and others relevant to the security industry and region. Developing technical expertise to allow information access of data to authorized parties only. These applications would promote a culture of privacy while enhancing transparency and help implement strong security measures. With all these security professionals can build robust data privacy and protection frameworks, fostering transparency to face digital age challenges revamped. engaging in ethical practices becomes easy.

Q: How do you see this issue evolving in the next 2-5 years?

A: The next three years are poised to see significant advancements in privacy and data protection, driven by technological innovation, evolving regulations, and increased public awareness. Individuals will gain more control over their personal information, businesses will adopt more responsible data-handling practices, and workplace data compliance will become more robust and standardized. These developments will collectively contribute to a more secure and privacy-conscious digital environment

Q: Why do you attend GSX?

A: The great opportunity to attend Global Security Exchange provides me with the knowledge, skills, and connections necessary to excel in security and stay at the forefront of the rapidly evolving security field.

Crafting Your Path to Success: The Power of Branding & Reputational Management

In anticipation of GSX, we sat down with presenters of upcoming sessions in order to get a better understanding of the topics at hand. This week we are featuring, “Crafting Your Path to Success: The Power of Branding & Reputational Management,” presented by Allison Sands, CPP, VP Corporate Security and Resilience at Gilead Sciences, Brittany Galli, CEO at BFG Ventures, Elizabeth Moslander, CPP, Security Consultant at ELM-LTD, and Natasha Ryan, VP Communications at The North Group. Read on for what they had to say and don’t forget to register for GSX 2024!

Q: How did you become interested in your topic?

AS: Each of us has a personal brand, whether we intentionally create one or not. My interest in personal branding stems from a desire to be proactive in strategically positioning myself for career success while still being my authentic self. The security industry can seem homogeneous, and early in my career, I felt pressure to conform to a “typical” security persona. However, with time and many missteps, I recognized the importance honoring and amplifying my values, expertise, and unique attributes. While it made it harder to “fit in” at first, I realized that building a strong personal brand that aligned with my values would help me build a network of meaningful connections. Moreover, I became fascinated by how a well-crafted brand could differentiate individuals in a competitive landscape by helping them stand out and attract new opportunities. 

Q: Tell us about your presentation and why security professionals should have this topic on their radar.  

BG: It’s more valuable now than ever to build a strong and valuable reputation. Branding yourself locally and globally is a must in this workforce revolution and our panel aims to give leaders the tools to thrive reputationally in the security industry. 

Q: What advice would you give security professionals interested in this topic? 

EM: In today’s digital age, where information travels rapidly and perceptions can be formed in an instant, mastering the art of branding and reputational management is more critical than ever. It requires self-awareness, consistency, and a commitment to presenting yourself or your brand in the best possible light, both online and offline. Authenticity helps build credibility and trust with your audience. People are more likely to engage with and trust individuals and brands that have a positive and reputable online presence. By proactively managing your online reputation, it helps mitigate the risk of negative publicity or reputational damage.  

Q: How do you see this issue evolving in the next 2-5 years? 

NR: We live in a culture where accountability is now paramount. A company’s reputation is everything, and if there is one hint of a lack of transparency during a crisis, that company risks being abruptly canceled. It comes down to authenticity and owning one’s part in a crisis or scandal. I don’t see the standards lessening over the next 2-5 years. In fact, I see branding for companies getting more relatable, more than just business, letting clients see behind the curtain. Who a company is, its values, and its mission will matter more in 5 years than they do now. That reputation and branding will be pivotal in how a company can come back from a crisis.  

Q: Why do you attend GSX? 

BG: I attend GSX for industry networking and the executive learning content education sessions. It’s an international conference that helps build a valuable and irreplaceable professional network. 

Workplace Violence Prevention: Best Practices for Threat Assessment and Management in Corporate Environment

In anticipation of GSX, we sat down with presenters of upcoming sessions in order to get a better understanding of the topics at hand. This week we are featuring, “Workplace Violence Prevention: Best Practices for Threat Assessment and Management in Corporate Environment,” presented by Michael Rozin, President at Rozin Security Consulting LLC, and Zachary Hill, Threat Assessment and Management Manager at Kroger. Read on for what they had to say and don’t forget to register for GSX 2024!

MR: How did you become interested in your topic?

MR: As a team, we at Rozin Security and Rozin Technologies have always been deeply committed to preventing acts of targeted violence. This commitment is why I chose this field and why our companies were founded. Over the last eight years, we have increasingly been called upon to support our clients in cases involving threats of targeted violence. This growing need has driven me to learn more about this discipline. I have been fortunate to have the consistent opportunity to apply these learned methods in real-world environments while working with our clients. This hands-on experience has been invaluable in refining my knowledge and approach to preventing workplace targeted violence. By sharing my insights and experiences, I hope to contribute to the ongoing conversation within the professional security community and help corporations better protect their employees and assets from the threat of targeted violence.

Q: Tell us about your presentation and why security professionals should have this topic on their radar.

ZH: We will dive into understanding the issues corporate security professionals face, balancing their understanding of security and the domain of Behavioral Threat Assessment and Management (BTAM). While there is overlap between the two domains; BTAM has a distinct mission steeped in psychology focusing on prevention. This presentation is a must for those managing a BTAM team or investigating workplace violence cases as one of their many responsibilities. We will give you the tools to better communicate with your stakeholders, how to investigate these cases better, and ultimately prevent instances of targeted violence.

Q: What advice would you give security professionals interested in this topic?

MR: Workplace violence prevention programs have become an absolute necessity for organizations in today’s world. I believe as security professionals, it is our responsibility to develop an understanding of this critical field and adhere to established best practices. To achieve this, I recommend engaging with professional organizations such as the Association of Threat Assessment Professionals (ATAP) and ASIS International. These organizations provide invaluable access to knowledge, training, and resources that can greatly enhance your expertise in workplace violence prevention.

In addition to leveraging these professional resources, I strongly advise security professionals to seek out quality information and stay up to date with the latest laws and regulations related to workplace violence prevention. Understanding the legal landscape is crucial for developing and implementing effective prevention programs that comply with local, state, and federal requirements.  

Another key piece of advice is to approach workplace violence prevention from a holistic and interdisciplinary perspective. Collaborate with professionals from various fields, such as human resources, legal, and mental health, to develop comprehensive strategies that address the multifaceted nature of targeted violence.

Q: How do you see this issue evolving in the next 2-5 years?

ZH: BTAM has been used for years to protect elected officials and public figures, but really got a broader application after Columbine and with each successive incident from Sandy Hook to Santa Fe to Parkland, all sparking legislative mandates.

Q: Why do you attend GSX?

MR: Attending GSX has proven invaluable for my professional development as a security professional. GSX provides an unparalleled opportunity to learn about the latest solutions on the market, trends, challenges, and best practices in the security industry. Moreover, GSX provides an excellent platform for networking with peers and industry leaders. Through these interactions, I have forged valuable connections and collaborations that have contributed significantly to my professional growth and the success of Rozin Security and Rozin Technologies.

ZH: I attend GSX for the personal and professional growth opportunities that come from the wide array of talent security professionals that are a part of ASIS. I am grateful for this community as we will work towards preventing violence and securing our communities.

Career Mapping: Plan Your Post-Military Journey 

In anticipation of GSX, we sat down with presenters of upcoming sessions in order to get a better understanding of the topics at hand. This week we are featuring, “Career Mapping: Plan Your Post-Military Journey,” presented by Michael Reiner, CPP, Assistant Vice President of Public Safety at Creighton University, who will interview two former military leaders in his session. Read on for what he had to say and don’t forget to register for GSX 2024!

Q: How did you become interested in your topic?  

A: I retired from the US Air Force over 7 years ago and transitioned directly into a senior security role, leading the Department of Public Safety at Creighton University in Omaha, Nebraska. I have also served on the Military and Veterans Community (MVC) Steering Group, both before and after my military retirement. What I observed is that too many service members have vague objectives for their post-military life and lack realistic expectations about the civilian job market. I spoke on this topic at GSX in Chicago in 2019 and again last year in Dallas—my hope is that by continuing to provide relevant content, the MVC can better prepare veterans for success at all stages of their professional careers! 

Q: Tell us about your presentation and why security professionals should have this topic on their radar.  

A: Our session is presented by the Military and Veterans Community (MVC), a group of ASIS members who are either currently serving or have served in the armed forces of their nation. We will present on Military and Law Enforcement Appreciation Day, Sept. 25, on the Career Center stage. Two former military leaders will discuss the key takeaways from their transitions to the civilian security sector. While we can’t possibly cover everything veterans need to know in a 20-minute session, we hope to spur veterans to start thinking about their career objectives and to connect them to people who can assist them in building the professional future they desire. 

Q: What advice would you give security professionals interested in this topic?  

A: Start early and ask lots of questions! If you are within your final year of military service and haven’t started your transition plan, you’ve put yourself at a disadvantage. Whether you serve for 4 years or 30 years, you have some tough decisions to make that shouldn’t be rushed. What are your priorities for the next chapter of your life—location, salary, type of work, industry sector, work/life balance, or something else? Come to our session to hear our thoughts on how to collect the information you need to make informed decisions that will meet your objectives.  

Q: How do you see this issue evolving in the next 2-5 years?  

A: Traditionally, presentations about transitioning from the military to the civilian sector focused on senior military officers and noncommissioned officers retiring from security or law enforcement roles with lifelong benefits and transitioning into senior security roles as civilians. I foresee a greater need to educate service members who are separating from the military earlier in their professional careers, often without retirement benefits. Our session will feature an officer from the US Navy who was not in a security role while serving in uniform and who did not serve over 20 years. Her story is compelling and will resonate with many young veterans. As the Military and Veterans Community, we want to inform and support all our fellow service members, not only during their transitions to the civilian sector, but also before and after they take off their military uniforms. 

Q: Why do you attend GSX?  

A: Networking in person! While the breakout sessions certainly provide outstanding educational opportunities, I can learn just as easily on a webinar. What I can’t get online are those face-to-face discussions with security professionals and leading vendors from around the globe who are wrestling with the same challenges we all address in our profession. I can trace specific steps in my own career progression to my attendance at GSX last year. See you in Orlando! 

What’s Next: From Black Swans to Unknown Knowns

Each year, ASIS highlights one Game Changer session each day. These sessions feature high-level content and are designed to explore trends that will shape the future of the security industry. 

This year, the three Game Changer sessions are themed around Black Swan risks and unknown knowns. Security professionals evaluate risk through many lenses. What keeps them up at night are the Black Swan risks that come seemingly out of the blue and are only understood with the luxury of time and hindsight.  

However, some issues are well known but seem only tangentially related to security. These “unknown knowns” are well-documented, but their effect on security seems remote. Understanding the impact of these events playing out on the world stage—including resilience in the face of disaster, global conflict, and climate change—can make all the difference between an adequate security program and an extraordinary one. 

In Monday’s session, “Knocked Down, Not Knocked Out: Building Organizational Resilience,” Maribeth Anderson and Ralph Miles, CPP, will highlight the cruciality of building an organization that is resilient not only by bouncing back from challenges and crisis situations, but also in developing the capacity to change and adapt in the face of adversity. In this session, attendees will learn to enable organizational agility and set the tone for resilience within the security function, outline the critical preparedness steps that lead to greater resilience, and analyze how organizations have applied resilience principles in real-life situations. 

In “Do You Trust Me? How to Thrive in a Mistrustful Era” on Tuesday, Diana Concannon, PCI, will discuss how global conflict continues to affect the workplace directly as political and ideological divides lead to mistrust among colleagues and teams and how security professionals can mitigate damage from these schisms. Attendees will examine how mistrust can threaten security efforts, explore current challenges and how they are amplified by technology, and recognize the role human nature can play in combatting future mistrust. 

In the final Game Changer, “When Chaos Reigns: The Critical Role of Security in Global Crises,” Larry Fitzgerald, CPP, PSP, Nicole Persaud, Rawlings Miller, and Tracey Durner will focus on using an Environmental, Social, and Corporate Governance (ESG) lens for risk assessment while in a disastrous environment, like war, famine, natural disaster, or civil and social unrest. In this session, attendees will appraise how responding to crises can affect a company’s reputation, discuss ESG concepts to resonate with all stakeholders, and prepare security stakeholders/teams to think strategically around ESG and reputational issues. 

Learn more about these Game Changers and all GSX education here.

New in Orlando

ASIS International is excited to bring Global Security Exchange back to Orlando in 2024! Sunny Orlando is always a great destination, but in 2024 the city has welcomed even more interesting and fun dining and entertainment. 

New entertainment and dining near the convention center includes Arcade Monsters, a video game bar and restaurant, and Chuck Lager America’s Tavern, with food prepared by Top Chef alumnus Fabio Viviani and known for its craft bourbons. Pointe Orlando, dubbed a playground for adults with or without kids, will debut three new entertainment spaces: Sports & Social, a place to watch and play games such as Skee-Ball and Foosball; a PBR Cowboy Bar, featuring a mechanical bull and multiple bars; and Live! Plaza, a space for special events, live music, viewing sporting events, festivals and more. 

In downtown Orlando, Natsu Omakase recently opened, featuring an exclusive 10-seat sushi omakase concept with an innovative and seasonal menu. Also new to downtown is Judson’s Live in the Dr. Phillips Center for the Performing Arts. This 150-seat, cabaret-style music space hosts 50-minute music performances for guests to enjoy alongside specialty cocktails and a seasonal scratch-kitchen menu of shareable bites. 

Orlando’s famed theme parks will also be welcoming new attractions in 2024. Walt Disney World Resort opened Journey of Water, Inspired by Moana at the end of 2023 in Epcot, and will be welcoming guests to Tiana’s Bayou Adventure, which is replacing Splash Mountain, this summer. Two new restaurants have also opened in Disney Springs: Summer House on the Lake, a lakeside eatery with California-inspired cuisine, and eet by Maneet Chauhan, the first Indian-inspired restaurant in Disney Springs. 

Universal Studios Florida will debut DreamWorks Land in June 2024, which will feature the opportunity to meet characters from DreamWorks classics like “Shrek,” “Kung Fu Panda,” and “Trolls.” The new space will also feature the family-friendly Trolls Trollercoaster. 

In 2024, SeaWorld Orlando plans to introduce Penguin Trek, a family launch coaster that will take guests through an Antarctic landscape on snowmobile-inspired cars before ending up in the park’s penguin habitat. 

These exciting new attractions and dining options come in addition to the many entertainment and restaurant options that already make Orlando a vibrant and inviting destination. The only question now is how to fit all these great opportunities in with your GSX experience!

GSX 2024 Education Programming Announced!

ASIS International has announced the complete education lineup for the upcoming GSX 2024, featuring more than 200 sessions addressing the top issues in security today. The conference will take place over three days from 23-25 September at the Orange County Convention Center in Orlando, Florida, and online via the GSX event platform.

For more information about the education, read the press release here.

For the full programming lineup, see here.

Check out the OCCC!

GSX 2024 will be held at the Orange County Convention Center (OCCC) in Orlando, Florida, USA from 23-25 September. In addition to the many wonderful aspects of Orlando as a host city, the OCCC is always working to make the convention center itself an appealing, safe, and sustainable venue. 

In 2023, the OCCC introduced its latest security improvement with BBot, a 5-foot, 500-pound autonomous security robot. The robot will increase the safety and security of OCCC guests by increasing the scope of surveillance on the Center’s campus. 

When developing the robot, the OCCC reached out to a local elementary school, Sand Lake Elementary, to help name the new robot. Third-grader Melodie Arroyo submitted the winning name in a schoolwide contest “BBot,” which stands for “Bringing Bravery Out Together.” 

BBot will provide 360-degree video surveillance to monitor crowds. Its video stream connects directly to the OCCC Security Command Center. It will feature a “help” button that attendees can utilize, which also has a direct line to the Command Center. BBot has thermal imaging capabilities that can detect temperature abnormalities both among humans and in the physical environment, which can help with safety features such as early fire detection and picking up a presence of an elevated body temperature. 

“BBot will be a revolutionary tool for the OCCC’s Security Team, however, it is not meant to replace the essential human element to safety,” said Orange County Mayor Jerry L. Demings. “Rather, it is meant to make security more effective. BBot will serve as a robust addition to an already award-winning security staff, devoted to creating Transformational Experiences through safety.” 

In addition to these increased security measures, the OCCC is constantly working to be a sustainable event venue, with waste diversion measures, a sustainable food menu, donating unused event materials, and carbon offset. 

Waste diversion at the OCCC includes mixed recycling services in the Center’s concourses and composting in both back and front of house. Much of the food at the OCCC comes from the Center-to-Table Gardens, which have more than 80 aeroponic grow towers which grow healthy, non-GMO foods. Following an event, the event team can work with the OCCC Sustainability Team and Sodexo Live! to ensure food and other leftover items are diverted from landfills to more positively impact the local community. 

The OCCC also works with We Are Neutral to calculate emissions from an event and offset them by funding local carbon sequestration projects across central Florida. 

The sustainability efforts at the OCCC and by the city of Orlando at large have been recognized and celebrated by the U.S. Green Building Council. The OCCC earned the internationally accredited Leadership in Energy and Environmental Design (LEED) for Cities and Communities gold certification, and the city of Orlando achieved a LEED for Cities gold certification. 

ASIS International is excited to host GSX 2024 at this outstanding venue and capitalize on the world-class security and sustainability initiatives the OCCC provides.

GSX Daily 2023 – Podcasts

In addition to the dozens of written articles the Security Management team produced during GSX 2023, the team also produced multiple podcasts. Check out the two below, and make sure to subscribe to Security Management for all the latest security industry content in a variety of formats.

Illustration of a hand holding a smart phone with a rainbow soundcloud emitting from it. The SM Podcast logo is in the bottom right corner

Does Authenticity Outweigh Technical Knowledge During a Crisis?

Illustration of smartphone with earbuds plugged in and a soundwave overlaid

How the JFK Assassination Changed the World of Close Protection

GSX Daily 2023 – For an Impactful Elevator Pitch, Aim to Connect Emotionally

By Claire Meyer

“We act on logic, but we buy on emotion,” says Lida Citroën, speaker, author, executive coach, and CEO of LIDA360 LLC.

In the 2023 CSO Secure Horizons event at GSX, Citroën led a group of senior security executives (SSEs) in exercises and discussions around personal branding, developing influence, and crafting compelling communication. Leveraging emotion and storytelling can help security executives connect more fully with a wider audience, earn buy-in, and build relationships.

In one exercise within the two-day event, exclusive to CSO Center members, participants learned how to develop clearer narratives within their elevator pitches—short 30-second speeches that introduce the listener to who you are and what you stand for. These spiels are often used to introduce yourself to a stranger, kick off a meeting, or facilitate networking.

However, elevator pitches frequently go wrong, Citroën says. The speaker could essentially be rattling off their job description or résumé; using body language inappropriate for the situation, such as a lack of eye contact or overexcited hand gestures; or oversharing with jargon, too much technical detail, or irrelevant information that confounds the listener.

A good pitch, on the other hand, shows excitement, is concise, and shows interest in others, turning a short speech into an entrée for a productive and positive dialog.

You can read the rest of this article from Security Management here.


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GSX Daily 2023 – Redesigning in Dallas

By Megan Gates

The year was 1964. The Beatles were on their first world tour. And they decided to stop in Dallas, Texas, for a 30-minute set at the Memorial Auditorium.

“The auditorium felt so huge,” recalled Pattie Davidson in an interview with The Dallas Morning News about her first concert experience at the auditorium. “It seemed so humongous. By today’s standards, it’s not, but back then, to me, it was.”

While Dallas looks very different today than it did when Paul, George, Ringo, and John made their first visit, the Memorial Auditorium, now part of the Kay Bailey Hutchison Convention Center still looks relatively the same. That’s because the arena, built in 1957, has never been renovated, so it doesn’t include many modern conveniences or security and operational amenities—like a fire suppression system.

But that’s all about to change as Dallas voters approved in November 2022 a $3.7 billion plan to build a new convention center and renovate the auditorium by 2028.

This new convention center will be big—as most things in Texas are. Plans include creating 800,000 square feet of exhibit space, 260,000 square feet of breakout space, 170,000 square feet of ballroom space, and a newly renovated arena and theater. To put that into perspective, a regulation soccer field is approximately 81,000 square feet.

The new convention center will be the hub around which new restaurants, hotels, and night life venues will operate to reconnect downtown Dallas. It’ll also include greenspace—such as a rooftop garden—and relocated light rail station (the DART) to make it more efficient to travel to.

“The expansion of the Kay Bailey Hutchison Convention Center Dallas is more than the renovation or reconstruction of a convention center,” said Rosa Fleming, City of Dallas’ executive director of convention and event services, in a press release after the approval. “It is an opportunity to re-envision downtown Dallas, reconnecting downtown to its southern neighborhoods and ensuring growth in the retail, restaurant, and housing sectors. In short, the project is a long-term economic development initiative for the city that will resonate for years to come.”

As plans to renovate, expand, and build new portions of the convention center move forward, this is a key moment for security stakeholders to gain a seat at the table to help influence choices and ensure security is integrated into the final project design.

You can read the rest of this article from Security Management here.


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GSX Daily 2023 Recap – Leveraging Technology for More Proactive Security

By Megan Gates

Due to economic pressures and pivots in business strategies following the COVID-19 pandemic, many organizations have laid off workers. Sometimes, these difficult moments are handled in a professional manner. But other times, former employees can become disgruntled—lashing out at their former colleagues and causing harm.

Most organizations have created policies and procedures to handle workplace violence threats as they are detected. But what if there was a way to be more proactive? To leverage technology to prevent harm from happening in the first place?

This is the scenario that Donald Cornett, director, global product management, ecosystem solutions at Motorola Solutions; Drew Weston, CPP, director of national accounts at Mobile Communications America; and Sharon Hong, vice president, ecosystem solutions at Motorola Solutions, explored in the Monday presentation “From Reactive to Proactive: How AI and Automation Can Speed Response Time in Critical Incidents” at GSX 2023.

Main Takeaway

Humans are very good at making decisions to react to a situation they’ve never experienced before. But what they’re not great at is monitoring multiple events or systems at the same time—aka, multitasking—Hong explains.

Contrary to popular belief, the human brain is equipped to only handle two tasks at the same time by quickly switching back and forth between both tasks. When humans actually attempt to multitask, they often experience a 40 percent reduction in productivity, Hong says.

This poses a challenge for security teams, who are often being tasked with doing more with fewer team members. For example, consider reviewing video surveillance footage. The average security incident spans four to six hours. If you have eight cameras capturing that incident, that’s potentially 32 to 48 hours that a human will require to review that video—an entire workweek, Cornett says.

But, all is not lost. We’re currently living in an age where technology can help humans do more tasks, more quickly, and more efficiently. Security technologies now exist that are designed to monitor an environment, detect anomalies, and alert humans, who can then decide how to respond to the situation.

You can read the rest of this article from Security Management here.


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Security Technology and Using Staff More Efficiently